Technical Communication Portfolio

Samuel
Owusu

B.S. Technical Communication  ·  University of Houston-Downtown

I translate complex information into clear, user-centered communication. From usability research and document design to data analysis and content strategy — I build materials that inform, guide, and engage.

Technical Writing UX Research Document Design Usability Testing Data Analysis Content Strategy
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Clarity is a design decision.

I'm a Technical Communication graduate from the University of Houston-Downtown (Dean's List, Spring 2025) with hands-on experience in usability testing, document design, content editing, and multimedia production.

My background spans UX research, visual design analysis, data reporting, and professional editing — giving me a versatile toolkit for roles in technical writing, content strategy, and UX communication.

Based in Houston, TX and open to both in-person and remote opportunities.

Writing & Editing

Technical writing, plain language, copyreading, style sheets, SOPs

UX Research

Usability testing, heuristic evaluation, user feedback analysis

Document Design

Typography, layout, visual hierarchy, accessible formats

Tools

Microsoft Office, Excel, Canva, Word Track Changes, Markdown

Certifications

IBM Enterprise Design Thinking Practitioner
IBM Information Technology Fundamentals
Microsoft Office Specialist: PowerPoint 2013
Coursera: Introduction to Data Analysis using Microsoft Excel
Coursera: Using Basic Formulas and Functions in Microsoft Excel
Coursera: Getting Started with Microsoft Excel

Portfolio

A selection of academic and professional projects demonstrating research, analysis, writing, and design skills.

UX Research  ·  Usability

Heuristic Evaluation of Walmart.com

A structured usability inspection of Walmart's e-commerce platform assessed against six targeted heuristics. Identified two high-severity and four moderate-severity issues with actionable recommendations and a prioritized findings summary table.

Heuristic Evaluation UX Research E-Commerce Usability Report

Document Design  ·  Visual Analysis

Strategic Design Analysis: Munch Time Flyer

Applied twelve design principles — including harmony, balance, emphasis, contrast, and alignment — to evaluate a promotional flyer for a catering business. Delivered prioritized revision recommendations across High, Medium, and Low tiers.

Design Principles Visual Communication Document Analysis

Technical Writing  ·  Documentation

Documentation Analysis: Fitbit Inspire 3 User Manual

A comprehensive analysis of the Fitbit Inspire 3 user manual examining genre conventions, rhetorical appeals (logos, ethos, pathos), organizational patterns, and document design effectiveness. Identified gaps in visual aids and navigation for print users.

Rhetorical Analysis User Manual Review Document Design Technical Writing

Editing  ·  Professional Writing

Client Editing Project & Style Sheet

Edited a 2,500-word document for a real-world client using Microsoft Word Track Changes. Ensured clarity, accuracy, and alignment with project goals. Developed a comprehensive style sheet to standardize document format, tone, and terminology for ongoing use.

Copyediting Track Changes Style Guide Plain Language

API Documentation  ·  Healthcare IT

EHR Patient API Documentation Portal

A healthcare-focused developer portal demonstrating SMART on FHIR authentication, OAuth 2.0 workflows, HIPAA-aware documentation practices, and clinical API endpoint documentation for appointments, medications, lab results, and secure messaging.

API Documentation Healthcare IT SMART on FHIR OAuth 2.0

Open to Opportunities

I'm actively seeking entry-level roles in technical writing, UX writing, content strategy, and documentation. Based in Houston, TX — open to remote and hybrid positions.